Kommo + Documenso: Open-Source E-Signature from the Pipeline Without Vendor Lock-In

Documenso is an open-source alternative to DocuSign: electronic signatures, templates, form fields, and an audit trail. Available as self-hosted or cloud (app.documenso.com). The key advantage is the absence of the $15-45/user/mo subscription typical of DocuSign and Adobe Sign. For companies with their own infrastructure, Documenso self-hosted combined with a Kommo integration delivers a complete cycle: create a document for signing from a deal card, receive status updates in Kommo, and archive the signed PDF.

Documenso REST API uses Bearer token authentication (Personal Access Token from account settings). Core operations: create a document from a template, send for signing, check status, and download the signed PDF. Webhooks are triggered on document status changes.

Documenso Template - a pre-built document with configured fillable fields. Equivalent to a DocuSign Template. When creating a signing request, the fields are populated with data from the CRM.

Self-Hosted vs Cloud

Documenso Cloud (app.documenso.com): paid, but significantly cheaper than DocuSign. API and webhooks are available on all plans.

Self-hosted: completely free, Docker Compose deployment in 30 minutes. Data is stored on your own infrastructure. Supports GDPR/HIPAA when configured correctly.

Integration Architecture

Kommo: deal -> stage "Send Contract"
  -> Kommo webhook -> Your server

Your server
  -> Get deal data (name, email, amount)
  -> Documenso API: create document from template
  -> Documenso API: add signer + prefill fields
  -> Documenso API: send for signing
  -> Kommo: write document_id to custom field

Client signs
  -> Documenso webhook: document.completed
  -> Your server -> Kommo: Closed Won + PDF link

Implementation: Creating and Sending a Document

import requests, os, hmac, hashlib
from flask import Flask, request, jsonify

app = Flask(__name__)

DS_TOKEN      = os.environ["DOCUMENSO_API_TOKEN"]
DS_BASE       = os.environ.get("DOCUMENSO_BASE", "https://app.documenso.com")
DS_TEMPLATE   = os.environ["DOCUMENSO_TEMPLATE_ID"]
DS_WEBHOOK_SC = os.environ["DOCUMENSO_WEBHOOK_SECRET"]

KOMMO_SUBDOMAIN   = os.environ["KOMMO_SUBDOMAIN"]
KOMMO_TOKEN       = os.environ["KOMMO_ACCESS_TOKEN"]
SIGN_STAGE_ID     = int(os.environ["KOMMO_SIGN_STAGE_ID"])
SIGNED_STAGE_ID   = int(os.environ["KOMMO_SIGNED_STAGE_ID"])
KOMMO_CF_DOC_ID   = int(os.environ["KOMMO_CF_DOCUMENSO_ID"])

DOCUMENSO_BASE = f"{DS_BASE}/api/v1"
DS_HDR         = {"Authorization": f"Bearer {DS_TOKEN}", "Content-Type": "application/json"}
KOMMO_BASE     = f"https://{KOMMO_SUBDOMAIN}.kommo.com/api/v4"
KOMMO_HDR      = {"Authorization": f"Bearer {KOMMO_TOKEN}", "Content-Type": "application/json"}

def get_lead_contact(lead_id: int) -> tuple[dict, dict]:
    r = requests.get(
        f"{KOMMO_BASE}/leads/{lead_id}",
        headers=KOMMO_HDR,
        params={"with": "contacts,custom_fields_values"},
    )
    lead = r.json()
    contacts = lead.get("_embedded", {}).get("contacts", [])
    contact  = {}
    if contacts:
        rc = requests.get(
            f"{KOMMO_BASE}/contacts/{contacts[0]['id']}",
            headers=KOMMO_HDR,
            params={"with": "custom_fields_values"},
        )
        contact = rc.json()
    return lead, contact

def get_email(contact: dict) -> str:
    for cf in contact.get("custom_fields_values", []) or []:
        if cf.get("field_code") == "EMAIL":
            vals = cf.get("values", [])
            if vals:
                return vals[0].get("value", "")
    return ""

def create_documenso_doc(signer_name: str, signer_email: str, fields: dict) -> str:
    # Step 1: create document from template
    r = requests.post(
        f"{DOCUMENSO_BASE}/templates/{DS_TEMPLATE}/create-document",
        headers=DS_HDR,
        json={
            "title":    f"Contract - {signer_name}",
            "signers": [{
                "name":  signer_name,
                "email": signer_email,
                "role":  "SIGNER",
            }],
            "formValues": fields,  # prefill template fields
        },
    )
    r.raise_for_status()
    doc_id = r.json().get("documentId", "")

    # Step 2: send for signing
    requests.post(f"{DOCUMENSO_BASE}/documents/{doc_id}/send", headers=DS_HDR)
    return str(doc_id)

def save_doc_id(lead_id: int, doc_id: str):
    requests.patch(
        f"{KOMMO_BASE}/leads/{lead_id}",
        headers=KOMMO_HDR,
        json={"custom_fields_values": [{
            "field_id": KOMMO_CF_DOC_ID,
            "values":   [{"value": doc_id}],
        }]},
    )

@app.route("/webhooks/kommo", methods=["POST"])
def kommo_webhook():
    data = request.json or {}
    for lead_data in data.get("leads", {}).get("status", []):
        lead_id    = lead_data.get("id")
        new_status = lead_data.get("status_id")
        if new_status != SIGN_STAGE_ID:
            continue

        lead, contact = get_lead_contact(lead_id)
        email         = get_email(contact)
        if not email:
            continue

        signer_name = contact.get("name", "")
        fields = {
            "client_name":  signer_name,
            "deal_amount":  str(lead.get("price", 0) or 0),
            "kommo_lead_id": str(lead_id),
        }
        doc_id = create_documenso_doc(signer_name, email, fields)
        save_doc_id(lead_id, doc_id)

        requests.post(
            f"{KOMMO_BASE}/notes",
            headers=KOMMO_HDR,
            json=[{
                "entity_id":   lead_id,
                "entity_type": "leads",
                "note_type":   "common",
                "params":      {"text": f"Documenso: document {doc_id} sent for signing to {email}"},
            }],
        )

    return jsonify({"status": "ok"}), 200

Implementation: Webhook on Signing

def verify_documenso_sig(body: bytes, sig: str) -> bool:
    computed = hmac.new(DS_WEBHOOK_SC.encode(), body, hashlib.sha256).hexdigest()
    return hmac.compare_digest(computed, sig)

@app.route("/webhooks/documenso", methods=["POST"])
def documenso_webhook():
    sig = request.headers.get("X-Documenso-Signature", "")
    if DS_WEBHOOK_SC and not verify_documenso_sig(request.data, sig):
        return jsonify({"error": "invalid signature"}), 401

    event     = request.json or {}
    ev_type   = event.get("event", "")

    if ev_type not in ("document.completed", "document.declined"):
        return jsonify({"status": "ignored"}), 200

    doc    = event.get("data", {})
    doc_id = str(doc.get("id", ""))

    # Find the deal by doc_id (search in formValues)
    meta   = doc.get("meta", {}) or {}
    fields = doc.get("formValues", {}) or meta.get("formValues", {}) or {}
    lead_id = fields.get("kommo_lead_id", "")

    if not lead_id:
        return jsonify({"status": "no_lead_id"}), 200

    if ev_type == "document.completed":
        # Download signed PDF URL
        r_doc = requests.get(f"{DOCUMENSO_BASE}/documents/{doc_id}", headers=DS_HDR)
        pdf_url = r_doc.json().get("downloadUrl", "") if r_doc.status_code == 200 else ""

        requests.patch(
            f"{KOMMO_BASE}/leads/{lead_id}",
            headers=KOMMO_HDR,
            json={"status_id": SIGNED_STAGE_ID},
        )
        requests.post(
            f"{KOMMO_BASE}/notes",
            headers=KOMMO_HDR,
            json=[{
                "entity_id":   int(lead_id),
                "entity_type": "leads",
                "note_type":   "common",
                "params":      {"text": f"Documenso: contract signed. PDF: {pdf_url}"},
            }],
        )
    else:
        requests.post(
            f"{KOMMO_BASE}/notes",
            headers=KOMMO_HDR,
            json=[{
                "entity_id":   int(lead_id),
                "entity_type": "leads",
                "note_type":   "common",
                "params":      {"text": "Documenso: signer declined the document. Please clarify the reason."},
            }],
        )

    return jsonify({"status": "ok"}), 200

Self-Hosted Documenso: Docker Compose

version: "3"
services:
  documenso:
    image: documenso/documenso:latest
    environment:
      NEXTAUTH_SECRET: "your-secret"
      NEXTAUTH_URL: "https://sign.yourcompany.com"
      DATABASE_URL: "postgresql://user:pass@postgres:5432/documenso"
      NEXT_PRIVATE_SIGNING_LOCAL_FILE_CONTENTS: ""  # or path to certificate
    ports:
      - "3000:3000"
  postgres:
    image: postgres:15
    environment:
      POSTGRES_DB: documenso
      POSTGRES_USER: user
      POSTGRES_PASSWORD: pass

After startup: DS_BASE=https://sign.yourcompany.com.

Cost vs DocuSign

Documenso CloudDocuSign Essentials
Price~$30/mo (5 users)$15/user/mo
APIYesYes (from Standard)
Self-hostedYes (free)No
Audit trailYesYes
eIDASIn developmentYes

Who This Is For

Companies sensitive to eSign licensing costs that have the capacity for self-hosting. Especially agencies and startups processing 10+ contracts per month. If full eIDAS AES/QES compliance is required, Yousign or Scrive are currently a better fit.

A similar open-source integration is described for Kommo + Docuseal.

Frequently Asked Questions

Does Documenso sign documents with a timestamp?

Yes, Documenso supports Qualified Electronic Timestamp (QTS) through integration with a TSA (Time Stamp Authority). For self-hosted setups, you need to configure the TSA endpoint. In the cloud version, timestamping is included automatically.

How do I set up a custom domain in Documenso Cloud?

Documenso Cloud Enterprise allows you to use a custom domain for the signing page (sign.yourcompany.com). In self-hosted, this is configured via NEXTAUTH_URL. Branding - logo and colors - can be customized in Team Settings.

Does formValues work with existing PDF documents?

formValues only works with documents created through a Documenso template that has explicitly defined fields. If you need to fill in fields in an existing PDF, use Documenso Templates: create a template from the PDF, add Text fields with field names, and they will become available via the formValues API.

Summary

Kommo + Documenso - open-source eSign without vendor lock-in:

  • Bearer token, POST /api/v1/templates/{id}/create-document + send
  • formValues.kommo_lead_id for reverse webhook correlation
  • HMAC-SHA256 verification of X-Documenso-Signature
  • document.completed -> Closed Won + PDF link
  • Self-hosted: change DOCUMENSO_BASE, API is identical

If you need an integration between Kommo and Documenso or another open-source eSign solution - describe your requirements to the Exceltic.dev team.

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